1. Introduction
Welcome to Auto Cool Ltd (“we”, “us”, “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, disclose, and protect personal data in Israel, the European Economic Area (EEA), United Kingdom (UK), and United States (US).
2. Data Controller and Contact Information
Data Controller: Auto Cool Ltd, 51 Galis St, Petach‑Tikva 4927950, Israel
Contact for Privacy Matters: privacy@autocool.co.il
3. Scope
Applies to personal data collected through our website, service centers, distributors/agents, or during communication with us, including within Israel, EEA/UK, and the US.
4. Types of Personal Data Collected
Contact & identity data: Name, email, phone, company, address, country.
Vehicle & product information: Vehicle identification, service history, warranty data.
Technical & usage data: Data from A/C and door systems (e.g. fault codes).
Communications & support data: Messages, support tickets, warranty registrations.
Usage & analytics data: Web usage (cookies, IP address, browser type), marketing preferences.
5. Legal Basis for Processing
Israel & US: Legitimate interests, contractual necessity, legal compliance.
EEA/UK:
Performance of contract (e.g. sales, warranty)
Consent (for marketing cookies or communications)
Compliance with legal obligations
Legitimate interests (e.g. system monitoring, fraud prevention)
6. How We Use Your Personal Data
We process your data to:
Provide and maintain our products, services, support & installations
Deliver warranty and after-sales service
Communicate about services, updates, offers (with consent where required)
Comply with legal, safety, and regulatory obligations (e.g. certifications, military standards) customized-solution.com+10autocool.co.il+10madein-israel.com+10
Improve systems through analytics and R&D
Protect our rights, property, safety, and systems
7. Data Recipients & Transfers
Data may be shared with:
Authorized service providers, dealers, agents in Israel, EEA, US and worldwide
Regulatory authorities as required by law
Security and IT providers for operational support
If transferring data from the EEA/UK to Israel or the US, appropriate safeguards like Standard Contractual Clauses or adequacy decisions are applied.
8. Data Retention
We retain personal data only as long as required for contractual, legal, accounting, safety, or regulatory responsibilities. For example: warranty data for at least the warranty period, legal compliance records as required (e.g. certifications).
9. Your Rights
EEA/UK Individuals: Access, rectify, erase, restrict processing, object, data portability, lodge complaint with supervisory authority.
US and Israel Residents: We comply with applicable data protection laws. Contact us to review, correct, or delete your personal data.
To exercise rights, contact: privacy@autocool.co.il
10. Cookies & Similar Technologies
We use cookies and analytics tools to improve website performance, ensure security, and for marketing. Consent is sought where required (EEA/UK). You can manage settings via your browser.
11. Security Measures
We use technical and organizational measures to protect personal data, such as encryption, secure storage, access controls, staff training, and ongoing audits.
12. Children
Our services are not directed to minors under 16. We do not knowingly collect data from children below 16. If discovered, such data will be deleted promptly.
13. Changes to This Policy
We may update this Policy periodically. The “Effective Date” at the top will reflect updates. For significant changes, we will notify you.
14. Contact Information
Questions about this Privacy Policy or data handling? Contact:
Email: privacy@autocool.co.il
Address: 51 Galis St, Petach‑Tikva 4927950, Israel
